Professional Experience
19+ years of cross-regional experience in Banking, Fintech, Strategy, Transformation & Wealth Management
Executive Director, Transformation & Strategy
Fintech Consulting FirmSydney, AustraliaCurrent- Design strategy and drive digital transformation projects for clients
- Management and optimisation of deposit and lending products
- Lead digitisation and transformation initiatives to enhance customer experience
- Design Product Program Guide (PPG), Business Requirement Document (BRD) & Software Requirements Specification (SRS)
- Developed strategy and drive transformation for new ways of working
- Optimized mobile finance platform portfolio by launching innovative products
- Acquired 62 million customers and processing $80M+ daily digital payment transactions
- Launched Bangladesh's first Digital KYC & customer onboarding system
- Delivered 15% cost optimization target
Project Manager, South East Asia
Renoir Consulting LtdBrunei, Malaysia, Indonesia, PhilippinesSep 2012 – June 2019- Led Digital transformation project for Bank Mandiri (Indonesia) - 11.6% productivity improvement
- Installed Management Control System for Carmon Copper Corporation - USD 9M cost savings (200% of target)
- Achieved USD 6.29M in benefits for LBC (leading logistics company in Philippines)
- Reduced headcount by 20% and minimised production costs for Polytron (Indonesia)
- Led change management project for Brunei Shell Petroleum - 10.5% reduction in non-productive time
- Improved PM:CM ratio from 10:90 to 43:57 at Brunei Liquefied Natural Gas
- Improved Management Control System for British Petroleum in Indonesia - 59% improvement of wrench time
Manager
BRAC Bank PLCBangladeshJan 2009 – Dec 2011- Drove Customer Value Propositions and set product roadmaps
- Launched customer centric deposit and liability products - 150% target achievement
- Achieved 160% growth of deposit portfolio and 150% growth of business lending portfolio
- Achieved 125% Net Interest Income and 140% Non-Interest Income target
- Increased Net Interest Margin from 2.5% to 4% by implementing slab-based interest rate
Assistant Manager, Operational Risk, Wealth Management
Standard Chartered BankBangladeshJan 2008 – Dec 2008- Acted as 1st line of assurance in Operational Risk Management and Assurance (ORMA) framework
- In Charge of KYC project of SCB
- Introduced new processes which reduced operational losses by 30%
Associate Priority Banker, Wealth Management
Standard Chartered BankBangladeshJune 2006 – Dec 2007- Achieved 300% CASA portfolio growth
- Achieved A1 Rating (Highest Rating for performance and Value)
- Awarded by Group Chief Executive and Chairman of Standard Chartered Bank for outstanding portfolio growth